Shipping policy

At Vornixo Mall, we aim to deliver your home décor, decorative lighting, and accessories in a timely and reliable manner. Please review our shipping policy for information about order processing, delivery estimates, and tracking.

Shipping Destinations

We currently ship orders within the United States only. We do not offer international shipping at this time.

Order Processing Time

Orders are generally processed within 2–3 business days. Processing includes order verification, preparation, and packaging before shipment.

Orders are not typically processed or shipped on weekends or public holidays.

Shipping and Delivery Estimates

After your order has been processed and dispatched, delivery typically takes an additional 3–5 business days.

Our estimated total delivery time is 5–8 business days, including processing and transit.

Please note that these are estimates, not guaranteed delivery dates. Delays may occur due to carrier operations, weather conditions, holidays, or other circumstances beyond our control.

Shipping Costs

Applicable shipping charges are displayed at checkout before you complete your purchase.

Order Tracking

When tracking information is available, we will provide it after your order has shipped. Please check your shipping confirmation email for tracking details.

Incorrect Shipping Addresses

Customers are responsible for providing accurate and complete shipping information at checkout. Please contact us as soon as possible if you notice an error. We cannot guarantee address changes once an order has been processed or shipped.

Vornixo Mall is not responsible for delivery issues caused by incorrect or incomplete addresses provided by customers.

Delayed, Missing, or Damaged Orders

If your order is delayed, appears to be missing, or arrives damaged, please contact us at support@vornixomall.shop. Include your order number and any relevant details or photographs so we can review the issue and assist you.

Contact Us

For shipping questions or assistance, please contact:

Business Name: Vornixo Mall
Email: support@vornixomall.shop